Elevating Customer Experiences

We are the largest facility in the region with a purpose built contact center infrastructure equipped with state of the art equipment to meet all your business needs.

A Place That Helps
Growth of Your Work

Vocals Connected is a leading provider of exceptional customer service solutions, dedicated to empowering businesses and enhancing client satisfaction. With a steadfast commitment to innovation, quality, and client success, we strive to be a global leader in the customer service excellence arena.

Our Core Values

Customer-Centricity

Placing the needs and satisfaction of our clients at the forefront of everything we do.

Integrity

Upholding the highest ethical standards and delivering on our promises with honesty and transparency.

Innovation

Continuously seeking new and creative ways to enhance our service offerings and drive client success.

Excellence

Striving for the highest levels of quality and professionalism in all aspects of our work.

Collaboration

Fostering a culture of teamwork and partnership to deliver the best possible solutions for our clients.

We Provide All Facilities For Better Work Environment

We pride ourselves on the quality of our business, how we treat our people who eventually take care of our customers. Servicing Inbound customer service, sales, outbound transfers across all Insurance verticals, both performance based and flat hourly servicing models.
We believe in providing the best quality service to our clients and our employees. These core values have been the cornerstone of our success.

Inbound Services

We understand that in today’s highly competitive and consumer-centric market, customer acquisition/retention is the top priority for any leading enterprise.
Whether you are looking for B2B appointment setting, or lead generation, we can craft solutions that will meet your needs. We realize the value of key metrics like customer satisfaction, first call resolution, cost per hour and the impact they have on the overall success of any business.

JOIN US NOW

We are your team’s extended global employment network.

Want To Outsource your business processes or need online support ?
We Can Help!

We are the largest facility in the region with purpose built call center infrastructure equipped with state of the art equipped to meet all your business needs.

Want To Outsource your business processes or need online support ?
We Can Help!

We are the largest facility in the region with purpose built call center infrastructure equipped with state of the art equipped to meet all your business needs.

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